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Post by Ivor on Sept 19, 2018 11:00:05 GMT
I have v4.3.1.
I wanted to try a Blu-Ray disc as I have the hardware and media (TDK BD-RE 25GB). It won’t burn the disc.
I hope you can advise
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Post by StuartG on Sept 19, 2018 11:00:22 GMT
-Try using our alternative burner tool. This can be located in the PhotoVidShow main screen then select (from top tool bar) Tools –> Launch DVD/Blu-ray burner tool. This then should list your previously encoded projects. This tool also allows you to manually try lower burn speeds which may help with these type of errors. -If this fails to burn, you may be able to use the burner software that came with your TDK burner. You need to burn the BDMV folders (i.e. Blu-ray video disk) that was created by PhotoVidShow. The folders that need to be burnt (BDMV/CERTIFICATE) can be located under Documents/PhotoVidShow/Authored/Project name/BDMVROOT. You need to use UDF 2.5 if it asks. -Failing that there is a free tool called imgburn that can burn a blu-ray folder from your hard-drive . www.imgburn.com/When installing make sure you select custom install, and de-select the extras else it will try to install them. This link tells you how to burn a blu-rayfolder using imgburn www.dvd-guides.com/guides/blu-ray-copy/260-burn-blu-ray-avchd-using-imgburnHope something here of help
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Post by Ivor on Sept 19, 2018 11:01:48 GMT
I will try these things but I think something isn’t right with my hardware though. I have never attempted to burn a Blu-Ray disk until now, even with data. I have just tried to burn data to the BD-RE disk and it just won’t do it. I run Windows 8.1; The attached image shows what happens when I load a blank BD-RE disk. For a start, when I load up the BD-RE I get no dialogue box appearing as if there is no disk in the drive! You can see that I with a BD-RE disc it shows no free space. It won’t format either, claiming it is ‘write protected’.
I can’t find any threads online of people having experienced this before.
By the way, I re-authored my project using DVD format and successfully burned to DVD-R
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Post by StuartG on Sept 19, 2018 11:02:08 GMT
It does sound like something is fundamentally wrong, it could be the drive, media or firmware related. So not sure I can help much, and slightly outside the scope of my knowledge.
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Post by Ivor on Sept 19, 2018 11:03:15 GMT
I emailed the company that built my PC from a specification I selected from a menu of hardware / software. I recall that the drive installed that I specified was the 'top of the range' in that particular budget bracket (hey why not, they're not expensive).
Well, very quickly I received a reply that the drive is a Blu-Ray 'reader' only! It is not a Blu-Ray writer! I had no idea that they could be mutually exclusive. If I had known this when I specced it up I would have assumed that if it can read and write DVD and read Blu-Ray I don't think it is an unreasonable expectation to assume that it can also write Blu-Ray! I was wrong apparently. So the lesson hear is that Blu-Ray drives don't necessarily write, even if the write DVD and more importantly that the customer service you have provided has been exemplary.
Thank you so much.
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Post by StuartG on Sept 19, 2018 11:03:52 GMT
Thanks for compliment, any issues in the future then give us an email.
I forgot you can have blu-ray readers / dvd writer combos. Surprised PhotoVidShow listed the drive as writable.
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