-Try using our alternative burner tool. This can be located in the PhotoVidShow main screen then select (from top tool bar) Tools –> Launch DVD/Blu-ray burner tool. This then should list your previously encoded projects. This tool also allows you to manually try lower burn speeds which may help with these type of errors.
-If this fails to burn, you may be able to use the burner software that came with your TDK burner. You need to burn the BDMV folders (i.e. Blu-ray video disk) that was created by PhotoVidShow. The folders that need to be burnt (BDMV/CERTIFICATE) can be located under Documents/PhotoVidShow/Authored/Project name/BDMVROOT. You need to use UDF 2.5 if it asks.
-Failing that there is a free tool called imgburn that can burn a blu-ray folder from your hard-drive . www.imgburn.com/
When installing make sure you select custom install, and de-select the extras else it will try to install them.
I will try these things but I think something isn’t right with my hardware though. I have never attempted to burn a Blu-Ray disk until now, even with data. I have just tried to burn data to the BD-RE disk and it just won’t do it. I run Windows 8.1; The attached image shows what happens when I load a blank BD-RE disk. For a start, when I load up the BD-RE I get no dialogue box appearing as if there is no disk in the drive! You can see that I with a BD-RE disc it shows no free space. It won’t format either, claiming it is ‘write protected’.
I can’t find any threads online of people having experienced this before.
By the way, I re-authored my project using DVD format and successfully burned to DVD-R
I emailed the company that built my PC from a specification I selected from a menu of hardware / software. I recall that the drive installed that I specified was the 'top of the range' in that particular budget bracket (hey why not, they're not expensive).
Well, very quickly I received a reply that the drive is a Blu-Ray 'reader' only! It is not a Blu-Ray writer! I had no idea that they could be mutually exclusive. If I had known this when I specced it up I would have assumed that if it can read and write DVD and read Blu-Ray I don't think it is an unreasonable expectation to assume that it can also write Blu-Ray! I was wrong apparently. So the lesson hear is that Blu-Ray drives don't necessarily write, even if the write DVD and more importantly that the customer service you have provided has been exemplary.